Customer care
Privacy
What we collect
Your email address if you join The List. Your name, contact details and delivery address if you place an order or contact us.
Your bag is saved in your own browser so it is still there when you return.
How we use it
To process and deliver your order, to answer your messages, and to send The List if you have asked to receive it.
We never sell or rent your personal information.
Chat and voice assistant
Our concierge chat and voice call are answered by an AI assistant. When you use them, your messages, and during a call your voice, are processed by our service providers so the assistant can reply.
A call uses your microphone only while it is in progress, and only after you allow it in your browser. Conversations may be stored by these providers under their own privacy terms.
Please do not share payment details or other sensitive information in the chat or on a call. To ask for a conversation to be deleted, write to hello@kome.com.au.
Your choices
You can unsubscribe from The List at any time. To request a copy of your information, or to ask for it to be deleted, write to hello@kome.com.au.